Emergency Email Template to Patients

Dear _______,


To stop the spread of COVID-19 and per the guidelines of the American Dental Association (ADA), and by order of the state governor, ______, we have decided to limit appointments to emergency procedures until further notice. 


All non-essential dental procedures and treatments will be postponed, and a staff member will be in touch with you directly to re-schedule. 


Common Dental Emergencies are as follow:

  • Gum Abscesses
  • Pulpal Abscesses
  • Swelling, Bleeding
  • Broken Teeth
  • Pain on Biting - Related to Infection or Cracked Tooth
  • Inflammation Around Wisdom Teeth
  • Trauma to Tooth From Accident


If you want to see the full ADA emergency guideline on “What Constitutes a Dental Emergency?”, please follow the link below:




If you’re unsure of what you’re experiencing, but are in extreme pain, please do not hesitate to contact us. 


Please either call our office at, ________, or call Dr.______ directly at ________. 


You can also text Dr.______ at _______. 


Your call may be directed to our answering service where you will be able to leave a message. 


A staff member or practitioner will call you back to determine the safest course of action to address the dental emergency.


We thank you for your time and understanding in this very challenging time. 


Together we will get through this,